Another outage hits HDFC Bank; this time its mobile app

TIL Desk/Business/Mumbai/ The mobile banking app of the largest private sector lender HDFC Bank, which has been under the regulatory lens for network outages, was down for an hour on Tuesday due to unspecified issues. The city headquartered bank said the issues were faced for an hour late in the morning on Tuesday and the same was resolved in an hour.

It urged customers to use the net banking alternative to transact in the interim. “We are experiencing some issues on the Mobile Banking App. We are looking into this on priority and will update shortly,” the bank’s vertical head of corporate communication Rajiv Banerjee tweeted.

Banerjee urged customers to use the net banking alternative to carry out transactions in the interim and regretted the inconvenience caused. An hour later, he tweeted that the issues around mobile banking app are resolved and customers can use both net banking, which is accessed from browsers over laptops and desktop, and also the dedicated mobile banking app.