Paytm rolls back 2% charge on top-ups via credit card

TIL Desk/Business/New Delhi-Two days after introducing it, Paytm has withdrawn the 2 per cent fee on adding money to mobile wallets using credit cards. The Alibaba-backed company had introduced the fee on March 8 after it found multiple users using its platform to get free credit by using credit cards to top up their mobile wallets and then transferring the money back to their bank accounts at zero transaction cost.

“Keeping the millions of customers’ and merchants’ interest as utmost priority, the company has decided to remove the 2 per cent fee and announced that it will be using a series of features and constantly target the misuse,” Paytm said in a statement.

The company is also strengthening the team that focuses on identifying and blocking various types of misuse. “Our topmost priority has always been our users and are honoured that they choose to transact on Paytm. We are steadfast in our resolve to enable millions of Indians become part of the digital and financial inclusion revolution,” Paytm Senior Vice-President Deepak Abbot said. While Paytm had started levying the 2 per cent fee, its smaller rival MobiKwik had said it would keep all such transactions free.